Privacy Policy – AutozSpark
At autozspark.com, accessible from www.autozspark.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information collected and recorded by AutozSpark and how it is used.
Introduction
This Privacy Policy (“Policy”) applies to the collection and processing of personal data (“Personal Data”) by AutozSpark through our website. It explains how we collect, use, and protect your Personal Data when you interact with us.
By accessing our website and/or making a purchase, you agree to the collection and use of your Personal Data as outlined in this Policy.
Personal Data
Personal Data refers to any information that identifies you as an individual. This does not include anonymous data (e.g., IP address without identifiers).
Information you may provide via our website includes:
Contact Data
Includes your full name, email address, billing address, shipping address, and contact number.
Profile Data
Covers account details such as username and password, as well as any data created through order placements.
Communications
Includes messages exchanged through the website, email, phone, WhatsApp, or social media platforms (Meta, Google, etc.) for queries or feedback.
Transactional Data
Covers order details, transaction records, payment status, and related history to complete your purchases.
How We Use Your Personal Data
We use your Personal Data to:
- Fulfill and manage your orders
- Respond to inquiries or feedback
- Improve our services and customer experience
- Prevent fraud and manage associated risks
- Comply with legal, regulatory, and financial obligations
- Send promotional content, updates, and offers
- Resolve customer issues or disputes
Sharing Your Personal Data
To provide efficient service, we may share your data with trusted third parties including:
- Payment processors and banks
- Courier and shipping partners
- Verification service providers
- Technology and infrastructure partners required to run our operations
These entities are given access to Personal Data only as needed to perform their functions and are bound by contractual obligations to keep your information confidential.
Data Protection Measures
We employ strict organizational and technical security measures to protect your data against unauthorized access, alteration, loss, or misuse. This includes secure access controls, encryption, and internal data handling protocols.
In the unlikely event of a data breach, we will notify affected users and regulators as required by applicable laws.
Data Retention
We retain your Personal Data only for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal and financial regulations
- Support ongoing service provision or legal claims
If you have an account with us, your data will be retained as long as your account remains active or is required for regulatory compliance.
Violations of Terms & Privacy
Use of abusive, offensive, or threatening language toward AutozSpark or its team on social media platforms (Facebook, Instagram, WhatsApp, Google, etc.) will be recorded and reported to relevant authorities. Offenders will be held accountable for legal costs and any reputational or operational damage caused.
Additionally, any private communication between our staff and customers is confidential. Unauthorized sharing or publishing of such communication without written permission is a violation of our policy and customer agreement, subject to legal action.